A quality policy has been established by the management in Ideal Group Company ITG to ensure high quality of the equipment and services that are provided and the policy is understood by all employees of the company.
This quality policy is used to ensure the highest quality of equipment and services in terms of brands offered, installation and commissioning of the final product to enhance the concept of total quality management for the company, in addition to increasing customer confidence in the quality of equipment and services, raising the spirit of competition in the local market, marketing the product, expanding sales and increasing profits
The satisfaction of the company's customers is one of the most important goals that we seek, as ITG’s employees work with the highest efficiency to achieve this goal and the rest of the goals are related to quality at all times.
The great attention given to the quality control process in the company during the stages of installation and operation contributes to delivering the final product in the best image and according to the requirements of the customer.
The company's concept of quality starts from prompt response to all customer inquiries, skillful planning, excellent installation, and commissioning, as well as punctual delivery.
The company with all its employees is always striving for continuous improvement of the quality management system, and always makes sure that the quality management system ISO 9001: 2015 is properly implemented.
